Terms of Service

1. Introduction

Welcome to Bltet Gebeya. By using our platform, you agree to these Terms of Service. Please read them carefully.

2. Account Registration

To use our services, you must create an account. You are responsible for maintaining the confidentiality of your account credentials.

• You must be 18 years or older to create an account
• You must provide accurate and complete information
• You are responsible for all activities under your account

3. Products and Orders

All products listed on Bltet Gebeya are subject to availability. We reserve the right to cancel or refuse orders at any time.

• Product descriptions and prices are subject to change
• We strive to provide accurate product information
• Orders are confirmed upon payment verification

4. Pricing and Payment

All prices are listed in Ethiopian Birr (ETB) and include applicable taxes. Payment methods accepted include:

• Bank Transfer
• Mobile Money (Telebirr, M-Pesa)
• Cash on Delivery

5. Shipping and Delivery

We offer delivery services across Ethiopia. Delivery times vary by location. You will receive a tracking number once your order ships.

• Delivery times are estimates, not guarantees
• Shipping costs are calculated at checkout
• Free delivery on orders over Br1,000

6. Returns and Refunds

We offer a 7-day return policy. To be eligible for a return, items must be unused and in original packaging.

• Return requests must be made within 7 days of delivery
• Refunds are processed within 5-7 business days
• Return shipping costs are the customer's responsibility

7. Privacy Policy

We respect your privacy and protect your personal information. Please read our Privacy Policy for details.

8. Termination

We reserve the right to terminate or suspend your account at our discretion, without notice, for conduct that violates these terms.

9. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: info@bltetgebeya.com
• Phone: +251 900 000 000
• Address: Addis Ababa, Ethiopia